Welcome to Hancava INC. We value your privacy and are committed to protecting the personal information you provide when visiting our website, purchasing automotive products, and communicating with us.
This Privacy Policy explains how Hancava INC collects, uses, stores, and protects your personal information, as well as how you can manage your information.
- Information Collection
When you visit our website, place an order, submit an inquiry, or contact us, we may collect the following information as necessary:
Name;
Billing and shipping addresses;
Email address;
Phone number;
Order and purchase history;
Product and transaction-related information;
Website usage and browsing information;
Other information you voluntarily submit to us.
We collect relevant information only to the extent reasonably necessary to provide products, process orders, offer customer support, and operate the website.
- Use of Information
Hancava INC may use the collected information for the following purposes:
Processing and fulfilling your orders;
Providing automotive products and related customer services;
Confirming order, payment, and delivery details;
Responding to your inquiries and after-sales requests;
Handling returns, refunds, and other order-related matters;
Improving our website, products, and services;
Maintaining the proper operation and security of the website;
Preventing fraud, unauthorized transactions, and other forms of misuse;
Complying with applicable legal and regulatory requirements.
We will not use your personal information for purposes unrelated to the original collection purpose, unless permitted by law or with your separate consent.
- Payment Information
Online payments may be processed by the third-party payment processor Stripe.
When you make a payment, information related to the transaction may be processed by Stripe in accordance with its own privacy policy and security standards. Hancava INC will not ask you to provide full bank card passwords or other unnecessary payment credentials directly to us.
We may retain transaction records related to your orders—such as order amount, transaction date, order status, and payment results—in order to fulfill orders, provide after-sales service, process refunds, and meet applicable legal and accounting requirements.
4. Information Sharing
In the ordinary course of business, we may share certain information with service providers who assist us in our operations, to the extent necessary. These include:
Payment processing service providers;
Website and technical service providers;
Order processing and delivery service providers;
Customer support service providers;
Legal, accounting, or regulatory service providers.
We do not sell your personal information.
We will not disclose your personal information to unrelated third parties unless required by law, necessary to protect our legitimate interests, or required to fulfill services you have specifically requested.
- Cookies and Similar Technologies
Our website may use cookies and similar technologies to ensure the website functions correctly, remember your preferences, understand website usage, and improve the user experience.
Necessary cookies may be used to maintain essential website functions, such as shopping carts, checkout processes, and security features.
For non-essential cookies, we will provide you with appropriate choices or obtain your consent where required by applicable law. You may also manage or delete cookies through your browser settings; however, disabling certain cookies may affect the functionality of the website.
- Data Retention
We retain relevant personal information based on business needs, order processing requirements, after-sales service needs, and applicable legal regulations.
Order and transaction records may be retained after the transaction is completed to satisfy financial record-keeping, tax, dispute resolution, fraud prevention, and other legitimate business purposes.
When personal information is no longer reasonably necessary for business or legal purposes, we will delete, anonymize, or otherwise appropriately handle the information in accordance with applicable requirements.
- Information Security
Hancava INC employs reasonable technical and organizational measures to protect personal information against unauthorized access, use, modification, disclosure, or loss.
We implement access controls, security monitoring, data protection measures, and other appropriate safeguards based on actual business needs.
While we strive to protect your information, internet transmission and electronic storage cannot be guaranteed to be absolutely secure; therefore, we cannot guarantee the absolute security of any information transmission or storage method.
- Third-Party Websites
Our website may contain links to third-party websites or services.
If you visit a third-party website, that website will handle your information in accordance with its own privacy policy. Hancava INC is not responsible for the privacy practices or content of third-party websites.
9. Your Privacy Rights
Subject to applicable law, you may have some or all of the following rights:
To request access to the personal information we hold about you;
To request the correction of inaccurate or incomplete information;
To request the deletion of personal information, where permitted by law;
To object to or request restrictions on specific types of data processing;
To withdraw previously given consent, where applicable;
To raise questions or lodge complaints regarding our privacy practices.
To exercise these rights, please contact us using the details below. We may need to verify your request to ensure information security and prevent unauthorized access.
- Children’s Privacy
Our products and websites are primarily intended for general consumers. We do not knowingly collect unnecessary personal information from minors.
If you believe a minor has provided us with personal information without appropriate authorization, please contact us, and we will take appropriate measures in accordance with applicable law.
- Privacy Policy Updates
Hancava INC may update this Privacy Policy in response to business changes, adjustments to website functionality, or requirements under applicable law.
Updated versions will be posted on this page, and the effective date will be updated where appropriate. We encourage you to review this page periodically to stay informed about our latest privacy protection measures.
- Contact Us
If you have any questions regarding this Privacy Policy, the processing of personal information, or your privacy rights, please contact us via:
Phone: +14428991715
Email: garcia@hancava.shop
Hancava INC will handle your privacy-related requests seriously and provide a response within a reasonable timeframe.